Policies
Your health and the health of all of our clients matters to us. To ensure that all of our clients are treated fairly and are able to receive treatment in a timely manner, we asks that you provide a 24-hours notice if you need to change, reschedule or cancel your appointment. If you change or reschedule your appointment without providing us with 24-hours advance notice or fail to keep your appointment (if you are a no-show) you will be charged a fee of $25.00. Future appointments will not be able to be scheduled until that fee is paid off.
To change or cancel an existing appointment, please contact us at (985-223-9091) or reschedule your appointment online. Thank you for your consideration and understanding.
We understand that unanticipated events happen occasionally. When you book an appointment that time is reserved for you. Missed appointments are costly in lost time and revenue, and it prevents our therapist from providing services to other clients.
If you are late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for the full session.
Out of respect and consideration to your therapist and other clients, please plan accordingly, be ready and on time.
The Licensed Massage Therapist has the right to refuse service to any client. The LMT has the right to end the service for any reason and at any time with full payment of service.
Massage therapy involves the use of touch, and may include the use of oils, lotions, or creams. Coming to your massage therapy session with a clean body is imperative for the health and safety of both the client and massage therapist. Personal hygiene is mutually respected on both the part of the client and the massage therapist. Should either part fail to uphold their hygiene responsibilities, services for that session may be postponed.
Clients may undress to their comfort level. Removal of bra is optional for female clients. All clients will be covered and draped with clean linens at all times. Only the area being worked on will be undraped.